Yes! We provide FREE shipping for orders over USD 70 — no promotion code needed. For orders below that, a flat shipping fee applies at checkout.

Orders are processed within 1–3 business days. Standard shipping typically takes 7–14 business days depending on your location. You will receive a tracking number once your order ships.

If you wish for your order to be sent elsewhere, kindly email us as soon as possible after placing your order. We’ll do our best to update the address before dispatch.

You may be charged duties, taxes or surcharges imposed by your country. GLEMES has no control over these charges and is unable to advise on the exact cost — please check with your local customs office.

We’re so sorry! Please contact our Customer Service Team within 48 hours of receiving your parcel with a photo of the item, and we’ll make it right as quickly as possible.

Yes — all of our jewels are designed to be shower-safe and will not rust or tarnish. Kindly note that with frequent contact with water, the plating may fade gently over time. We recommend removing jewelry before swimming or harsh chemicals.

Absolutely. Our pieces are nickel-free, lead-free and hypoallergenic, crafted from recycled metals with durable plating — kind to sensitive skin.

Every GLEMES order arrives gift-ready! Each piece is packaged in our premium box, along with a biodegradable linen pouch that doubles as a storage and travel bag.

Please refer to our Returns & Exchanges Policy page for full details. In short — contact us within 48 hours of receiving your parcel for wrong or defective items, and we’ll guide you through the next steps.